Privacy Policy taxi888

1Information We Collect

To provide you with the best service, taxi888 collects certain categories of personal information. We only collect data that is strictly necessary and nothing beyond that.

Account Registration Information:

• Full name as it appears on your official identification document.
• Date of birth for age verification purposes.
• Active email address for account communication and verification.
• Mobile number for two-factor authentication (2FA).
• Encrypted passwords — we never store passwords in plain text.

Identity Verification (KYC) Information:

• A valid copy of your national ID, passport, or driving licence.
• Proof of address such as a bank statement or utility bill not older than 3 months.
• A selfie or facial photo for liveness verification (if required).

Financial Information:

• Bank account number or e-wallet details for processing deposits and withdrawals.
• Transaction records including amounts, dates, and payment methods.
• Billing address information associated with specific payment methods.

Platform Usage Information:

• IP address, device type, operating system and web browser version.
• Gaming activity records including bets, wins, and session history.
• Access timestamps, pages visited, and general usage patterns.
• Country or region-level geolocation data for compliance checks.

2How We Use Your Data

Every piece of data collected is used responsibly and only for its designated purpose. The following are the primary purposes for which your personal data is used on the taxi888 platform:

Taxi888 will not use your data for any purpose beyond those listed above without first obtaining your renewed consent. All data processing is recorded and can be audited at any time when required.

3Information Sharing with Third Parties

Taxi888 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in certain limited and controlled situations, we may share your information with the following parties:

• Payment Service Providers: Transaction details are shared with payment processors such as FPX, Touch 'n Go, GrabPay, Boost, and banking networks to complete your deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
• Game Software Providers: Minimal game data is shared with third-party game content providers integrated into our platform strictly for technical operational purposes.
• Identity Verification Service: Your KYC documents may be processed by licensed identity verification service providers who assist us in securely authenticating your documents.
• Statutory Authority: taxi888 is required to disclose certain information when lawfully requested by legal authorities, enforcement agencies, or regulatory bodies. We disclose only what is strictly necessary.
• Cloud Service Providers: Your data is stored on secure cloud servers meeting high security standards. These providers act solely as data processors under Taxi888's instructions and have no independent access to your data.

4Security & Data Protection

Taxi888 invests seriously in security infrastructure to ensure your personal data is always protected. The technical and organisational security measures we implement include:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser and our servers is fully encrypted. You can verify this by looking for the padlock icon in your browser's address bar.
• Data-at-Rest Encryption: Data stored in our databases is also encrypted using AES-256 encryption algorithms to ensure comprehensive protection even in the most unforeseen scenarios.
• Two-Factor Authentication (2FA): We fully encourage and support the use of 2FA on all user accounts as an additional layer of security against unauthorized access.
• 24/7 Security Monitoring: Our automated monitoring system operates around the clock to detect any suspicious activity or intrusion attempts in real time.
• Internal Access Controls: Only specifically authorised Taxi888 staff may access users' personal data, and every access is recorded in a comprehensive audit log.
• Regular Security Testing: Our platform undergoes regular penetration testing and security audits conducted by independent cybersecurity experts to identify and patch any vulnerabilities.

In the event of any security incident affecting your data, taxi888 is committed to notifying you within the timeframe required by applicable regulations once we become aware of the incident.

5Cookies, Tracking & Similar Technologies

Taxi888 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform operations including login sessions, security and essential functionality. These cookies cannot be disabled as the platform will not function properly without them.
• Performance Cookies: Collects aggregated, anonymized data on how users interact with our platform to help us identify areas for improvement.
• Functionality Cookies: Remembers your preferences such as language, display theme, and account settings so you don't have to reconfigure them each time you log in.
• Analytics Cookies: Helps us understand traffic patterns, popular pages, and visitor sources for ongoing platform improvements without revealing individual identities.

You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect the functionality or your experience on the Taxi888 platform.

6Your Rights as a User

Taxi888 respects and upholds your rights regarding personal data. You have the following rights, which you may exercise at any time:

• Right to Access: You have the right to request a copy of the personal data we hold about you. Requests will be processed within 30 working days.
• Right to Rectification: If any of your personal data is inaccurate or outdated, you may request a correction. Some information can be updated directly through your account settings.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data. Please note that some data may need to be retained for legal or contractual compliance purposes.
• Right to Restrict Processing: You may request that we restrict the processing of your data under certain circumstances, for example while you are disputing the accuracy of that data.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes or based on our legitimate interests. Once you object to marketing, we will stop immediately.
• Right to Data Portability: You may request to receive your data in a structured, machine-readable format for transfer to another service provider.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the validity of any processing carried out prior to withdrawal.

To exercise any of the above rights, please contact the taxi888 support team via live chat or email. We will verify your identity before processing any personal data request to ensure the security of your account.

7Data Retention Period

Taxi888 does not retain your personal data longer than necessary for the purpose it was collected, subject to applicable legal and regulatory requirements. Our data retention guidelines are as follows:

Once the retention period expires, your personal data will be securely deleted or anonymised so it can no longer be associated with you.

8Amendments to This Privacy Policy

Taxi888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or data protection enhancements we offer.

When a material change occurs, we will:

• Sending a notice to your registered email address at least 7 calendar days before the changes take effect.
• Displaying a prominent notice on the platform's home page for a specified period.
• Updating the "Last Updated" date at the top of this document.
• Maintaining an archive of previous Privacy Policy versions, available to users upon request.

Continued use of the taxi888 platform after any amendments take effect constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your data privacy rights, taxi888's dedicated data protection team is here to help. You can reach us through the following channels:

We are committed to responding to all privacy-related inquiries in a timely, transparent, and responsible manner. Your trust is our most valued asset at taxi888.